Contact Us
Got a question about a sweepstakes casino listing, spotted something that looks out of date, or want to flag an error on noplaceproject.com? This page explains how to reach us, what we can (and can't) help with, and where to go for issues that sit outside our remit.
What we can help with
List of Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to US players. We're not an operator, we don't run any of the platforms listed on this site, and we don't hold customer accounts or process redemptions. Where we can genuinely help is with:
- Corrections — an outdated welcome offer, a state eligibility change, or a rating that no longer reflects an operator's current terms
- Content questions — how we assess and rank the sites on our About Us page, or why a particular platform appears where it does
- General feedback — suggestions for platforms to review, or topics you'd like us to cover in more depth
- Site issues — broken links, formatting problems, or anything else that makes the site harder to use
What we can't help with
Because List of Sweepstakes Casinos doesn't operate any of the sweepstakes casinos featured on the site, we're not able to assist with account-specific matters. That includes:
- Login problems, password resets, or account access issues on a sweepstakes casino platform
- Identity verification (KYC) requests, deposit or purchase disputes, or delayed Sweepstakes Coins redemptions
- Refunds, chargebacks, or billing questions tied to a coin package purchase
- Terms and conditions specific to one operator, including eligible states, minimum redemption thresholds, or processing times
For anything account-related, the operator itself is the right contact — most sweepstakes casinos list a support email, live chat, or help centre link inside the platform or in the confirmation email sent when you registered. Since operators set and update their own eligibility rules, redemption thresholds, and accepted payment methods, they're also the only reliable source for confirming those details for your account.
Before you reach out, a few things worth checking
A lot of questions we receive are already answered elsewhere on the site or by the platform's own terms. It may save you time to check:
- Whether the sweepstakes casino you're asking about currently serves your state — availability changes and operators can restrict or add states without much notice
- The platform's own terms and conditions, particularly around no-purchase entry, redemption minimums, and identity verification, since these vary by operator and aren't something we can override or confirm on their behalf
- Our Responsible Gambling page if you or someone you know needs support around gaming habits
- Our Terms and Conditions for how this site itself operates, including our approach to affiliate relationships
How commercial relationships work here
List of Sweepstakes Casinos may earn a commission when readers click through to a sweepstakes casino featured on this site. That relationship never decides how a platform is rated or ranked, and it has no bearing on how we handle contact enquiries — corrections and feedback are treated the same regardless of whether an operator is a paid partner.
What happens after you get in touch
We read every message that comes in. Corrections involving state eligibility, bonus terms, or age requirements are prioritised, since those details change frequently and accuracy matters most where readers are deciding whether a platform is even available to them. General feedback and content suggestions are reviewed on a rolling basis. We don't guarantee a reply to every message, particularly account-support requests that belong with the operator, but genuine corrections and site issues are the ones most likely to get a direct response.
If your question turns out to be about a specific operator's redemption process, eligible states, or verification requirements, keep an eye on that platform's own help centre — those are the details operators update most often, and they're best placed to confirm them for your situation.